Delivery Policy

Thank you for choosing MUVAZO for your shopping needs. We strive to provide a seamless and satisfactory delivery experience for our valued customers. Below, we have outlined our delivery policy to ensure clarity and transparency:

Where we ship to?

We are delighted to offer worldwide shipping, ensuring that our products reach you no matter where you are.

Shipping Methods:

2-Day Delivery: Available in Delhi and NCR and depending on item availability.

Same-Day Delivery: Available for orders placed before 10:00 a.m. in Delhi NCR and depending on item availability.

Standard Shipping: Estimated delivery time is 5-7 business days.

Express Shipping: Estimated delivery time is 2-3 business days.

International Shipping:

  1. Duties and Taxes: Please note that additional duties or taxes may be applicable to your order based on the delivery country code. These charges are beyond our control and are the responsibility of the recipient.
  1. Delivery Timeframe: International orders normally require 10-15 days for delivery. If there are any unanticipated delays, we will work closely with our delivery partners to speed up the procedure. We appreciate your patience and understanding in such situations.
  1. Lost or Undelivered Packages: We make every effort to ensure the safe and timely delivery of your order. However, please note that once the package has been shipped, we cannot be held responsible for lost or undelivered items. It is essential to provide accurate shipping information and ensure someone is available to receive the package at the specified address.
  1. Customer Support: Your satisfaction is our priority. If you have any concerns or queries regarding your order, please do not hesitate to contact us. You can reach out to us via WhatsApp or email, and our dedicated customer support team will be happy to assist you promptly. 

Payment Methods:

We offer the following secure payment options for your convenience:

Cash on Delivery (COD)

Credit Card

UPI Payments

Bank Transfer

Tracking Your Order: 

Once your order is packed and ready to be shipped, you will receive a shipping confirmation email containing your delivery details along with a tracking link. Please note that it may take a short while before you receive the tracking number and delivery information.

If you have any further questions regarding our delivery policy or your order, feel free to reach out to our customer service team for assistance.

Happy Shopping!